1. Possible topics for future meetings
| | | | | | | (%) | 12 | 0 | 12 | 25 | 38 |
| Business process automation | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 25 | 12 | 38 | 12 | 0 |
| Integration with ERP | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 12 | 25 | 12 | 12 | 38 |
| Workflow management | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 12 | 25 | 12 | 25 | 12 |
| Enabling mobile workforce | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 12 | 0 | 50 | 25 | 12 |
| Document Management | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 50 | 12 | 25 | 0 | 0 |
| MOM integration | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 0 | 25 | 50 | 25 |
| Marketing automation | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 0 | 25 | 50 | 12 |
| Activity Management | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 0 | 25 | 50 | 25 |
| Reporting | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 25 | 38 | 12 | 12 |
| Data migration | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 12 | 38 | 25 | 25 |
| Portal integration | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 12 | 38 | 25 | 12 |
| Lead Management | | | | | | 1 | 2 | 3 | 4 | 5 |
| (%) | 0 | 38 | 12 | 38 | 0 |
| Customer Support | | | | | 1 | 2 | 3 | 4 | 5 |
|
Total: 8 |
2. What CRM application are you using today?
|
| | MSCRM |
| |
|
| | ACT |
| |
|
| | Goldmine |
| |
|
| | Sales Logix |
| |
|
| | Salesforce.com |
| |
|
| | Outlook |
| |
|
| | Other |
| |
|
Total: 8 |
3. Which messaging platform are you using today?
|
| | MS Exchange |
| |
|
| | Lotus |
| |
|
| | Other |
| |
|
Total: 8 |
4. What do you like about the current user group?
|
| | I like the technical information and the networking with other members |
| |
|
| | Test |
| |
|
| | Good to share information |
| |
|
| | The ability to interact with others that use CRM & ask Inetium about specific or general questions that I or my network have. |
| |
|
Total: 4 |
5. What would you like to get out of the user group?
|
| | I would like to learn more about applying our business and sales processes to CRM |
| |
|
| | test |
| |
|
| | Leard more on integrating with other MS SQL systems. |
| |
|
| | A bit more of the day to day functionality of CRM - I believe we will be addressing this at the next meeting though. |
| |
|
Total: 4 |
|
|
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