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Welcome to the Minnesota CRM User Group
CRM User Group Member Survey
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1. Possible topics for future meetings
  
minimal interesthigh
(%)120122538
Business process automation
 
 
   
 
 
 
 
 
 12345
(%)251238120
Integration with ERP
 
 
 
 
 
 
 
 
  
 12345
(%)1225121238
Workflow management
 
 
 
 
 
 
 
 
 
 
 12345
(%)1225122512
Enabling mobile workforce
 
 
 
 
 
 
 
 
 
 
 12345
(%)120502512
Document Management
 
 
   
 
 
 
 
 
 12345
(%)50122500
MOM integration
 
 
 
 
 
 
    
 12345
(%)00255025
Marketing automation
     
 
 
 
 
 
 12345
(%)00255012
Activity Management
     
 
 
 
 
 
 12345
(%)00255025
Reporting
     
 
 
 
 
 
 12345
(%)025381212
Data migration
   
 
 
 
 
 
 
 
 12345
(%)012382525
Portal integration
   
 
 
 
 
 
 
 
 12345
(%)012382512
Lead Management
   
 
 
 
 
 
 
 
 12345
(%)03812380
Customer Support
   
 
 
 
 
 
  
12345

Total: 8

2. What CRM application are you using today?
 MSCRM
 7 (88%) 
 
 ACT
 1 (13%) 
 
 Goldmine
 0 (0%)  
 Sales Logix
 0 (0%)  
 Salesforce.com
 0 (0%)  
 Outlook
 0 (0%)  
 Other
 0 (0%)  

Total: 8

3. Which messaging platform are you using today?
 MS Exchange
 8 (100%)  
 Lotus
 0 (0%)  
 Other
 0 (0%)  

Total: 8

4. What do you like about the current user group?
 I like the technical information and the networking with other members
 1 (25%) 
 
 Test
 1 (25%) 
 
 Good to share information
 1 (25%) 
 
 The ability to interact with others that use CRM & ask Inetium about specific or general questions that I or my network have.
 1 (25%) 
 

Total: 4

5. What would you like to get out of the user group?
 I would like to learn more about applying our business and sales processes to CRM
 1 (25%) 
 
 test
 1 (25%) 
 
 Leard more on integrating with other MS SQL systems.
 1 (25%) 
 
 A bit more of the day to day functionality of CRM - I believe we will be addressing this at the next meeting though.
 1 (25%) 
 

Total: 4