Because no two businesses share the same business philosophy and customer relationship management strategy, we've designed Microsoft Business Solutions CRM for maximum flexibility and extensibility. Although some customers are able to use Microsoft CRM directly out of the box, you might find that customizations will be necessary to address your specific business needs. Whether you need to add functionality or broaden the reach of certain tools, with Microsoft CRM, customization is simple.

Navigate to the link below to search a list of thir-party vendors and find the right tool for your company.

http://www.microsoft.com/BusinessSolutions/crm/crm_isv.aspx