If you are thinking of reorganizing your Business Units, Security Roles and Users in Microsoft CRM, there is a new hotfix released that you will need to download.  You will need to know your CustomerSource username and password to access the hotfix. 

 

 

This hotfix is a rollup of the following Knowledge Base Articles:

 

835309 Managers may not be able to see a Microsoft CRM user's records, and Microsoft CRM Sales for Outlook client users may not be able to see their records in the Outlook client after the they go offline

 

839157 When you try to move business units in Microsoft CRM 1.2, you receive the "An error has occurred. For more information contact your system administrator.” error message

 

870577 You may experience timeouts or slow performance, you may see that the SecurityDescriptor field values are much longer than 1,000 characters, or you may not be able to read or write to records that exist in a child business unit in Microsoft CRM 1.2

 

883463 Deep privileges are not inherited by the subunits of a child business unit after the parent business unit is reassigned to a different business unit

 

890587 Users cannot view records when the records are in a child business unit or in the subunit of a child business unit that was reassigned to a new parent business unit in Microsoft CRM 1.2

 

890589 Microsoft CRM "Parent: Child Business Unit" privileges only work with records that are one level under the current business unit

 

For more information please contact Amy Mayer at Inetium.

952-646-0818.