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Type Name File Size  Document Category :  ‎(1) splash 0 KB  Document Category : Customizations ‎(1) Microsoft CRM - Customizations White Paper 252 KB  Document Category : Industry Information ‎(1) CRM in a Down Economy 75 KB  Document Category : Integration Information ‎(2) Microsoft CRM - Custom Integration White Paper 253 KB Microsoft CRM - Great Plains Integration Performance 214 KB  Document Category : Product Information ‎(6) CRMStatementOfDirectionAugust09FINAL 1420 KB Microsoft CRM - Customer Service Fact Sheet 1305 KB Microsoft CRM - Mobile Fact Sheet 2132 KB Microsoft CRM - Product Architecture 696 KB Microsoft CRM - Sales Fact Sheet 1708 KB Microsoft CRM - Solutions Brochure 1544 KB