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This library contains the presentation materials from prior meetings.
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TypeNameTopicPresenter(s)Meeting DateFile Size
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Forms SDK Webinar
Modifying the form using the SDKAndrew Zimmer and Bill Goergen
3/3/2010
434 KB
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Inetium Fin Serve Webcast Final 2
Financial Services CRM Overview - Using CRM to Cross Sell/Up SellBill Goergen, Tom Feher (Microsoft), Bart Sneary, Bryan Wilkens (Bank Midwest)
2/24/2010
7118 KB
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CRM Essentials Webinar - Salesforce.com Comparison
Salesforce.com comparison with Microsoft CRMBart Sneary
2/3/2010
1123 KB
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Marketing Automation
Marketing Automation - Making Campaigns WorkBill Goergen
1/19/2010
1222 KB
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CRM Essentials - Online Dashboards - Bart Sneary
CRM Online DashboardsBart Sneary
1/6/2010
580 KB
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CRM_Essentials_InternetMarketing_CRMOnline
CRM Online and Internet Marketing wth AdCenterJeremy Winchell & Bart Sneary
12/2/2009
508 KB
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CRM_Essentials-Integrations_11-17-09
CRM Integration Essentials Slide DeckJosh Dean, Jim Duevel, and Andrew Zimmer
11/17/2009
561 KB
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CRM-Essentials Webinar-Nov-2009_Email_CRM
CRM Essentials-Email & CRMDana Sosa
11/4/2009
1535 KB
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Relationships Webinar
Relationships in CRMIlja Gregor
10/7/2009
596 KB
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CRMStatementOfDirectionAugust09FINAL
Optimal Customer Service Contact CenterJeremy Winchell and Tim Bakke
9/22/2009
1420 KB
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Customer Service Contact Center Part 1
Optimal Customer Service Contact CenterJeremy Winchell and Tim Bakke
9/22/2009
1271 KB
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Customer Service Contact Center Part 2
Optimal Customer Service Contact CenterJeremy Winchell and Tim Bakke
9/22/2009
3022 KB
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CRM-Essentials Advanced Find 020909
Advanced Find Tips and TricksBill Goergen
9/2/2009
903 KB
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CRM-Essentials Webinar-PresentationCRM Requests 8-5
Using CRM to track Enhancement RequestsIlja Gregor
8/5/2009
1523 KB
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CRM-Essentials-July-2009-Extending_CRM
Extending the CRM platform through custom codeAndrew Zimmer and Jeremy Winchell
7/22/2009
372 KB
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Custom Platform Extensions Code
Extending the CRM platform through custom codeAndrew Zimmer and Jeremy Winchell
7/22/2009
9029 KB
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CRM-Essentials Webinar-July-2009_EMA-Presentation
Event Management AcceleratorDana Sosa
7/1/2009
269 KB
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CRM-Essentials-May-2009_EMA
eService and Event Management AcceleratorsTed Hajnasiewicz, Josh Dean, and Dana Sosa
5/19/2009
803 KB
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CRM-Essentials-March-2009
CRM and SharePoint - Better TogetherEric Raarup
3/19/2009
4338 KB
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Jan_2009_CRMUG
CRM Analytics Accelerator v1.0Eric Raarup and Josh Dean
1/20/2009
4177 KB
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Nov 2008 CRMUG
CRM 4.0 Workflow EngineJeremy Winchell
11/6/2008
1487 KB
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2008 - July CRMUG
CRM 4.0 Reporting Tips and TricksJessica Noaeill
7/30/2008
269 KB
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2008 - April CRMUG
CRM Marketing AutomationRyan Toenies
4/17/2008
1374 KB